Easypaisa introduces Rs99 fee for Biometric
Easypaisa, a widely used mobile wallet service with over 9.5 million users in Pakistan, has introduced a new fee of Rs. 99 for biometric verification failures linked to NADRA and account upgrades. Many users have reported unexpected deductions from their accounts following unsuccessful attempts to match their fingerprints, sparking widespread concern among the public.
Easypaisa Introduces New Rs. 99 Charges for Failed Biometric Verification
Easypaisa users recently received notifications stating that their fingerprints did not match NADRA records, prompting them to scan their fingerprints again. The notification clarified that a fee of Rs. 99 would be charged from the user’s account for each biometric verification attempt, regardless of whether it succeeds or fails.
This fee is intended to cover the costs of the verification process and is applied every time a user’s biometric data is checked against NADRA’s database.
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Easypaisa Clarifies the Charges: NADRA’s Role in Fee Imposition
According to an Easypaisa representative, the Rs. 99 fee is a mandatory charge imposed by NADRA and is applicable across the financial services industry, including Easypaisa. This fee is incurred for each biometric verification inquiry made, regardless of the result—whether the fingerprints match or not.
The fee structure is governed solely by NADRA, and banks and mobile wallet services like Easypaisa merely communicate the results to their users. They do not have any control over the fee settings, which are determined strictly by NADRA’s policies.
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Understanding the Biometric Verification Process and Its Costs
The biometric verification process is designed to ensure that the user’s fingerprints match the data on their CNIC (National Identity Card). If the fingerprints do not match, the inquiry is still considered successful from a verification standpoint, as it correctly identifies a mismatch. This means that users are charged the Rs. 99 fee even if their fingerprints do not match the records, as the fee covers the cost of the verification inquiry itself.
Easypaisa emphasizes that while the charge may seem burdensome to users, it is a standard industry practice aligned with NADRA’s verification requirements.
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Steps to Avoid Unnecessary Biometric Verification Charges
To minimize unexpected charges, Easypaisa advises users to ensure their biometric data is correctly recorded with NADRA before attempting account verification. Users are encouraged to visit their nearest NADRA office to update or correct their biometric information if they frequently face mismatches.
By ensuring accurate data with NADRA, users can avoid repeated fees and streamline their account verification process.
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How Easypaisa Users Can Upgrade Accounts Without Extra Charges
Easypaisa introduces Rs99 fee for Biometric users can also upgrade their accounts to access additional features. However, it is important to complete all necessary verification steps correctly to avoid extra charges. Visiting an Easypaisa retailer for biometric verification can help ensure that all verification attempts are processed smoothly and minimize any associated fees.
Users experiencing consistent issues with biometric verification are encouraged to contact Easypaisa customer support for further assistance and to explore available options for resolving discrepancies.
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FAQs About Easypaisa Biometric Verification Fee
1. Why does Easypaisa introduces Rs99 fee for Biometric verification failures?
The fee is imposed by NADRA and is applied to each biometric verification inquiry, whether successful or not.
2. How can I avoid repeated Easypaisa introduces Rs99 fee for Biometric verification charges?
Ensure your biometric data is correctly registered with NADRA and visit their office to update your information if necessary.
3. Does Easypaisa have control over the verification fees?
No, Easypaisa does not control these fees. The charges are set and governed by NADRA.
4. What should I do if my fingerprints do not match NADRA records?
Visit a NADRA office to update your biometric data and ensure it is accurate to avoid repeated verification issues.
5. Can I upgrade my Easypaisa account without incurring additional charges?
Yes, by ensuring all verification steps are correctly completed and your data is updated with NADRA, you can minimize extra charges.
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